At Glowique, we ensure your Hollywood Aurora Mirror arrives swiftly and securely. Below are the details of our UK shipping process:
Order Processing
- Processing Time: 1–2 business days (excluding weekends/holidays).
- Tracking Information: Sent via email once your order dispatches.
Shipping Timeline
- Free Standard Shipping: 3–6 business days total (1–2 days processing + 2–4 days transit).
- Delays: Rare, but possible due to carrier issues. Contact us if delays exceed 6 business days.
Order Modifications & Cancellations
- Request Window: Contact us within 24 hours of placing your order.
- Note: Changes are not guaranteed after processing begins (post 24 hours).
- Address Accuracy: Double-check your shipping details at checkout. We are not liable for lost packages due to incorrect addresses.
Tracking Your Order
- Use the tracking number provided in your dispatch email to monitor delivery via the carrier’s portal.
- No tracking email? Contact support@glowique.co.uk for assistance.
Missing Package?
- Check with neighbors/housemates.
- Verify the shipping address in your order confirmation.
- Contact the carrier directly for delivery evidence.
- Submit proof of non-delivery to us for a refund/replacement.
Contact Us
Glowique | KHANCONSULT LIMITED
support@glowique.co.uk
+44 7398 115673 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
315 Lower Rainham Road, Gillingham, Kent ME7 2XH, UK