Payment & Orders
Q: Which payment methods do you accept?
We exclusively accept PayPal for secure and encrypted transactions.
Q: How do I confirm my payment was received?
You’ll receive an automatic order confirmation email immediately after checkout. Check your spam/junk folder if it’s not in your inbox, or contact us at support@glowique.co.uk.
Shipping & Tracking
Q: How do I track my order?
A tracking number will be emailed to you once your order is dispatched (within 1–2 business days of purchase). Use this to monitor delivery via the carrier’s portal.
Q: How long does order processing take?
Orders are processed in 1–2 business days (excluding weekends/holidays).
Q: What are your delivery timelines?
- UK Delivery: 3–6 business days total (1–2 days processing + 2–4 days transit).
- Cost: Complimentary standard shipping on all orders.
Q: Do you ship internationally?
No, we currently ship only within the United Kingdom.
Returns & Support
Q: How do I contact customer service?
support@glowique.co.uk
+44 7398 115673 (Mon–Fri, 9:00 AM – 5:00 PM GMT).