We aim to provide a straightforward and clear shipping process for your convenience.
Processing Time
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Orders are prepared within 1–2 business days (Monday–Friday).
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Orders placed after 2:00 PM GMT will begin processing the next business day.
Shipping Destinations
We currently deliver to addresses within the United Kingdom.
Delivery Timeline
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Orders typically arrive within 4–6 business days after processing.
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Delivery times are estimates and may vary due to carrier schedules, holidays, or unforeseen delays.
Shipping Costs
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Complimentary shipping is available for all UK orders.
Tracking Your Order
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Once your order ships, you’ll receive a confirmation email with tracking details.
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Use the provided link to monitor your package, or contact us at support@glowique.co.uk for assistance.
Delivery Address Tips
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Ensure your shipping address is complete and accurate (include unit/apartment numbers).
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Review your details carefully before confirming your order.
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Contact us within 24 hours of ordering to correct address errors.
Order Concerns
Delayed Deliveries
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While we aim to deliver orders smoothly, occasional delays may occur. If your order is overdue, email us for assistance.
Missing or Damaged Items
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Notify us immediately if items are missing or arrive damaged. Photos of the packaging or item can help us address the issue quickly.
Failed Deliveries
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Packages returned due to address errors or delivery issues will require re-shipping.
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We’ll contact you to confirm updated details; additional fees may apply for resending.
International Orders
We currently do not ship outside the UK.
Contact Us
For shipping inquiries:
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Email: support@glowique.co.uk
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Phone: +44 7398 115673 (Monday–Friday, 9:00 AM – 5:00 PM GMT)
Business Address:
KHANCONSULT LIMITED
315 Lower Rainham Road, Gillingham, Kent ME7 2XH, United Kingdom