By using our website or purchasing products, you agree to these terms, which outline our policies and your responsibilities.
1. Agreement to Terms
Accessing or using Glowique.co.uk constitutes acceptance of these terms and our Privacy Policy. If you disagree, discontinue use of the site.
2. Product Details
Product descriptions, images, and pricing are provided for informational purposes.
We may correct errors (e.g., pricing inaccuracies) and will notify you before processing affected orders.
3. Orders & Payments
3.1 Order Process
Order confirmations are sent via email upon receipt.
We may cancel orders due to inaccuracies or stock limitations and will contact you to address the matter.
3.2 Payment Options
Accepted methods: VISA, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and PayPal.
Payments are authorized in full at checkout.
3.3 Payment Handling
Transactions are processed through secure, compliant payment gateways.
4. Shipping
Orders are prepared within 1–2 business days (Monday–Friday).
Complimentary UK shipping with estimated delivery in 4–6 business days (see Shipping Policy for details).
5. Returns & Refunds
5.1 Eligibility
Items may be returned within 30 days if unused and in original packaging (see Returns Policy).
5.2 Refunds
Approved refunds are issued to the original payment method. Processing times depend on your financial institution.
6. Order Changes
Cancellations or modifications may be requested within 24 hours of purchase. After this window, orders may be in processing or transit.
7. Account Responsibilities
Optional accounts require accurate information. You are accountable for account security and activity.
8. Privacy Practices
Review our Privacy Policy to understand data handling practices.
9. Liability
Glowique is not liable for indirect or incidental damages related to product use or website access.
Website availability and product stock may vary.
10. Legal Jurisdiction
These terms are governed by the laws of England and Wales.
11. Updates to Terms
Terms may be revised periodically. Changes apply to future orders and will be posted here.
12. Contact Us
For questions:
Email: support@glowique.co.uk
Phone: +44 7398 115673 (Monday–Friday, 9:00 AM – 5:00 PM GMT)
Business Address:
KHANCONSULT LIMITED
315 Lower Rainham Road, Gillingham, Kent ME7 2XH, United Kingdom