At Glowique, we value your privacy and aim to be transparent about how we handle your information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
When you use Glowique.co.uk, we may collect:
Personal Information:
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Contact Details: Name, email address, phone number, and billing/shipping address.
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Payment Details: Information required to complete transactions (e.g., credit card numbers processed via secure gateways).
Non-Personal Information:
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Usage Data: Pages visited, time spent on the site, and items viewed.
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Cookies: Used to improve website functionality (manage preferences via your browser).
2. How We Use Your Information
Your data helps us:
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Process orders, including payments and shipping.
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Improve website performance and user experience.
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Communicate order updates and occasional promotions (opt-out available).
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Respond to inquiries and provide customer support.
3. Sharing Your Information
We do not sell or rent your data. Limited sharing occurs only with:
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Payment Processors and Shipping Carriers: To fulfill orders.
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Legal Authorities: If required by law (e.g., court orders).
4. Protecting Your Data
We prioritize data protection through:
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SSL Encryption: For secure website interactions.
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PCI-DSS Compliance: For secure payment processing.
While we implement safeguards, no system is entirely risk-free.
5. Your Rights
You may:
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Request access to or correction of your data.
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Ask for deletion of personal information (subject to legal exceptions).
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Opt out of marketing emails via the “unsubscribe” link.
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Adjust cookie settings in your browser.
6. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect their data and will remove it if identified.
7. International Data Handling
Data is processed and stored in the UK. By using our site, you consent to this.
8. Third-Party Links
We are not responsible for external sites linked on our platform. Review their policies separately.
9. Policy Updates
Changes will be posted here. Check periodically for updates.
10. Contact Us
For questions or data requests:
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Email: support@glowique.co.uk
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Phone: +44 7398 115673 (Monday–Friday, 9:00 AM – 5:00 PM GMT)
Business Address:
KHANCONSULT LIMITED
315 Lower Rainham Road, Gillingham, Kent ME7 2XH, United Kingdom